Support

Get help with your Mirae account or recovery flow.

Use support for account, billing, connection, scan, security, and recovery questions. If a request needs human review, Mirae records it for follow-up instead of pretending everything is solved.

Billing or cancellation

Questions about your plan, invoices, cancellation, or payment status.

Google connection

Help with OAuth, merchant selection, or reconnecting a Merchant Center account.

Scan or status issue

Questions about scan timing, latest status, receipts, or pending verification.

Recovery guidance

Questions about where to start, a specific product, or an issue group.

Security or privacy

Data access, deletion, privacy, or suspected security concerns.

Service and incident support

We review every request and prioritize security concerns and service interruptions. If Avaura or a third-party provider is affecting your service, we identify who owns the fix, keep affected customers informed as facts change, and confirm when service is restored.

Send a support request

Include the account email, the issue type, and any Merchant Center detail you want us to review. Do not send Google passwords.